When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
With your permission, we may send you emails about our store, new products and other updates. If you decide that you do not wish to receive such communications from us, please ask us to remove your name from our list by clicking the unsubscribe link on the marketing e-mail you received or by notifying us of your wishes via e-mail at firstname.lastname@example.org .This does not apply to transactional emails related to users’ business relationship with Letter Crafts.
WHAT PERSONAL INFORMATION DOES Letter Crafts COLLECT?
The type of information we will collect about you includes:
Credit/debit card details if you are paying in this manner
Credit information – if you are engaging with our services as a business and wish to set up a credit account
Credit/debit card details will be collected but, unlike other details, will not be held on our database. Your credit card information will be stored with our third party online secure payment processing provider STRIPE INC (www.stripe.com). If you are quoted for a job that requires a deposit and balance to be billed at the end then your card will be charged for the remaining figure (quote minus deposit already paid) on completion of the job and prior to the translated files being released. You will be notified by email that the complete payment has been processed. For more details on this secure storage see https://stripe.com/sg/privacy
On Letter Crafts’s websites you can request information about our services, download marketing or support materials, chat online with an expert, and request pricing quotes. The types of personal information you provide to us on our websites may include names, employer, addresses, phone numbers, and e-mail addresses.
HOW DOES LETTER CRAFTS USE PERSONAL INFORMATION?
Letter Crafts will use personal information to provide customers and visitors with information and services and to help us better understand your needs and interests. Specifically, we use your information to communicate with you and to develop and market products and services. Letter Crafts does not sell or rent your personal information and the use of your personal information is limited to Letter Crafts related activities.
HOW DO I REFRAIN FROM PROVIDING PERSONAL INFORMATION?
Letter Crafts does not require that you provide us with personal information. The decision to provide personal information is voluntary. However, if you do not wish to provide the personal information requested, you may not be able to proceed with the activity or receive the benefit for which the personal information is being requested such as a pricing quote.
In addition, you can opt out of receiving e-mail messages from us about products and services by clicking the unsubscribe link provided in the email or, if not available, contacting us at email@example.com Please provide sufficient details in the message for us to process your request to unsubscribe from a particular mailing.
HOW DOES LETTER CRAFTS SECURE MY PERSONAL INFORMATION?
Letter Crafts is committed to taking reasonable efforts to secure the personal information you choose to provide to us. To protect the privacy of any personal information you may have provided, Letter Crafts employs industry-standard controls including physical access controls and internet firewalls.
DOES LETTER CRAFTS USE “COOKIES” ON ITS WEBSITES?
INFORMATION USAGE BY THIRD PARTY
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
QUESTIONS AND CONTACT INFORMATION
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
LETTER CRAFTS SERVICES BY ACE KnS PTE LTD
[Re: Privacy Compliance Officer]
[LETTER CRAFTS SERVICES BY ACE KnS PTE LTD, Servcorp, Suntec Tower Three, #42-01, 8 Temasek Boulevard Singapore 038988]
CHANGES TO THE POLICY